Privacy policy
The short version: we keep only what we need to arrange and prepare your call, we delete it after 90 days, and we never sell it or track you.
Last updated .
Who we are
Agent Wranglers, Stockholm, Sweden, is the data controller for the personal data described here. Write to hello@example.com with any question about your data; we will also give you our full postal address on request. We have no data protection officer, because the law does not require one for a firm of our size.
What we store, and why
When you book or request a call
Through our website, by email, or through your AI assistant using our connector, we store:
- your name and email address, to reach you;
- your company, time zone and the way you want to meet (for example a phone number, Slack email or Discord username), to hold the call;
- what you tell us about your app and what worries you, to prepare for the call;
- the time of the call and a history of changes to it.
Legal basis: your consent (GDPR Article 6(1)(a)), and the steps you ask us to take before a possible contract (Article 6(1)(b)). You can withdraw your consent at any time by asking us to delete your data.
When you visit the website
Our server keeps short technical logs (time, page requested, error messages, but not your IP address) to keep the site running and safe. Legal basis: our legitimate interest in a working, secure website (Article 6(1)(f)).
Cookies and storage on your device
We set no cookies and use no analytics, advertising or tracking tools, so there is nothing to agree to. If you switch between light and dark mode, your browser remembers that choice on your own device (in local storage, under the name theme); it is never sent to us, and clearing your browser data removes it. The site may also keep a copy of pages on your device so they open without a connection.
Who else sees it
Only the Experts who work on your app. To hold the call we may use the meeting service you chose (such as Zoom, Microsoft Teams, Google Meet, Slack or Discord) and an email provider to send you confirmations. They get only what they need for that. Some of these companies are based in the United States; transfers rely on the EU Standard Contractual Clauses or the EU-US Data Privacy Framework. We never sell or rent your data.
How long we keep it
- Bookings and call requests: 90 days after the call or your last change, then deleted automatically.
- Emails we sent you: one week after sending.
- Technical server logs: overwritten automatically as new ones are written; we keep at most about 30 MB.
Your rights
You can ask to see your data, correct it, take a copy, limit how we use it, object to how we use it, or have it deleted. To delete a booking straight away, ask your AI assistant to use delete_my_data with your booking id and manage code, or email us. We answer within one month. If you are unhappy with how we handle your data, you can complain to the Swedish Authority for Privacy Protection (IMY) or the authority where you live.
Do Not Sell and Global Privacy Control
We do not sell or share personal data for advertising. If your browser sends a Global Privacy Control signal, we treat it as a valid request to opt out, which in practice changes nothing because there is nothing to opt out of.
Changes
When this policy changes, the date at the top changes too.